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GPS Tracking

GPS Fleet Tracking for Home Service Companies

Your whole fleet on one map

See every technician's real-time location on one screen. Dispatch the closest tech to emergencies instantly. Give customers automatic ETA texts before they even think to call. No phone calls to your field. No guessing.

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ecodefx.epescode.com/dispatch JW SC RT 3 techs active JW James Williams En route · ETA 8 min En Route SC Sam Chen On job · Job #1042 On Job RT Rosa Torres Available Available
The Dispatching Problem

Dispatching Without Live GPS Means Phone Calls, Guesswork, and Slow Response Times

Without real-time location data, your dispatcher's first question on every emergency — "who's closest?" — can only be answered by calling three technicians, waiting for responses, and hoping their self-reported locations are accurate. By the time you've sorted it out, your customer has already called the next company.

GPS tracking changes all of this. Every dispatching decision is made on facts, not phone calls. Emergencies get a response in under 60 seconds. Customers receive automatic on-the-way alerts. And your operation becomes measurably more efficient — more jobs per day, less windshield time, lower fuel costs.

  • Every tech visible on a live map updated every 30 seconds
  • Dispatch the closest available tech to emergencies in under 60 seconds
  • Automatic ETA text to customer the moment a tech is dispatched
  • Geofence alerts when techs arrive or leave a job site
  • Historical route playback for any technician on any past day
  • Idle time and drive time reports to optimize daily routing
15%
more jobs per day when dispatching is based on actual tech location
Everything Included

Every Feature You Need in GPS Tracking

No add-ons. No hidden tiers. Everything below is included with your ECode FX subscription.

Live Fleet Map

Every technician's location on one map, updated every 30 seconds and color-coded by status — en route, on job, available, or idle. See your entire field operation at a glance from any device, anywhere.

Smart Emergency Dispatch

When an emergency comes in, ECode FX surfaces the closest available qualified technician instantly. One tap to assign. The tech gets a push notification with full job details. The customer gets an ETA text. Under 60 seconds total.

Automatic Customer ETA Alerts

When a tech is dispatched, the customer automatically receives: "Your technician [Name] is on the way — estimated arrival in 18 minutes." Fewer status calls to your office. Better customer experience with zero extra effort.

Geofence Job Verification

Set geofence zones around customer addresses. ECode FX automatically records verified arrival and departure times — GPS-confirmed, not self-reported. Accurate job time data for billing, payroll, and dispute resolution.

Drive Time and Idle Reporting

Daily reports showing each technician's drive time, idle time, and time on job. Identify routing inefficiencies, excessive idle periods, and productivity gaps — before they become habits.

Historical Route Playback

Replay any technician's complete route for any past day. See where they went, how long they stayed at each location, and whether they followed the assigned schedule. Essential for performance reviews and customer disputes.

"

I used to spend 20 minutes every morning calling techs to figure out where everyone was. Now I look at the map, make decisions in two minutes, and our emergency response time is half what it used to be.

RT
Rosa T.
Operations Manager, DryFast Restoration
Customer Result

Emergency Response Time Cut in Half With Live Dispatch

DryFast Restoration dispatched emergency crews across a large metro area using phone-based location check-ins. Average emergency response time was 38 minutes. After deploying ECode FX GPS, the dispatcher assigns the closest verified available tech in under 60 seconds — verified by live location. Emergency response time dropped to 19 minutes within the first month.

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Frequently Asked Questions

No hardware required. GPS tracking works through the ECode FX mobile app on your technicians' smartphones. Nothing to install in vehicles, no additional equipment to purchase or maintain.
Yes — and transparency is intentional. Technicians see in the app when tracking is active. Most appreciate it because it automatically verifies their location for time records and protects them in any customer dispute about when they arrived or departed.
Technician locations update every 30 seconds while the ECode FX app is active, providing near-real-time positions for accurate dispatching and ETA calculations.
Yes. You configure active tracking hours so GPS is only running during shifts or when a technician has an active job assignment. Tracking stops automatically at the end of the configured window.

See Your Whole Fleet on One Screen

Book a 30-minute demo and watch live GPS dispatching from the first emergency call to the tech arriving on site.

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