You're Losing 30–50% of Your Leads Before You Even Know They Called
Most home service companies have the same blind spot: leads come in from five different directions — phone calls, website forms, Google messages, Facebook, referral texts — and there's no single place to see all of them.
An after-hours call hits voicemail. A web form sits unread until morning. A referral text gets buried in the owner's personal messages. By the time anyone follows up, the customer is already booked with someone else.
You're not losing because your service is bad. You're losing because your response system failed. ECode FX fixes that.
From Missed Call to Booked Job in Under 2 Minutes
ECode FX captures every lead automatically and responds faster than any competitor — without your team lifting a finger.
Lead Comes In
Phone call, web form, Google message, Facebook lead, or referral — ECode FX catches all of them in real time.
Auto-Response Fires
If the call goes unanswered, a personalized text fires within 10 seconds. Web forms get an instant reply. The customer knows you saw them.
Lead Gets Assigned
The right team member gets notified immediately. Leads are routed by service type, territory, or availability — no manual sorting.
Job Gets Booked
Your team follows up while the customer is still engaged. The lead moves to the schedule. Revenue that used to fall through the cracks stays in your pocket.
Every Feature You Need in Lead Capture
No add-ons. No hidden tiers. Everything below is included with your ECode FX subscription.
Missed-Call Text-Back
Fires within 10 seconds of any unanswered call to your business number — 24 hours a day, 7 days a week. Recovers 30–40% of after-hours leads that would otherwise call your competitor. You write the message once; it sends automatically forever.
Unified Lead Inbox
Every lead from every source — phone calls, website forms, Google Business Profile, Facebook, and referrals — appears in one inbox. Source-tagged, timestamped, and sorted by urgency. Nothing gets lost between channels.
Lead Source Attribution
Every lead is tagged with exactly where it came from: Google Ads, a specific Facebook campaign, your yard sign tracking number, or a referral from a past customer. Know which marketing channels drive revenue, not just traffic.
Automatic Lead Routing
New leads are assigned to the right team member based on rules you define — service type, zip code, availability, or round-robin rotation. No manual sorting, no leads sitting unassigned.
Web Form Instant Reply
When someone submits your website contact form at 11 PM, an auto-reply fires immediately. The customer gets a confirmation. You get a notification. The lead is logged and assigned before anyone checks email in the morning.
After-Hours Intelligence
Set different auto-response messages for business hours, evenings, weekends, and holidays. Emergency calls get an urgent response; routine inquiries get an appropriate one. Every caller feels taken care of.
From 50% Lead Loss to Zero — In One Week
Summit Plumbing was a 6-tech operation losing an estimated $4,000 in revenue every week to missed after-hours calls. Within 7 days of turning on ECode FX lead capture and missed-call text-back, their after-hours booking rate doubled. Twelve months later, they've added two trucks funded entirely by leads they used to lose.
See How It Works →Frequently Asked Questions
Everything you need to know before your demo.
Stop Losing Leads After Hours
Book a 30-minute demo and we'll show you exactly how missed-call text-back and unified lead capture works.
Book a Free Demo →