Plumbing Is an Emergency Business. Your Software Should Work Like It.
A burst pipe at 11 PM doesn't wait until business hours. Neither should your lead capture. Plumbing companies live and die on response time — the team that answers fastest gets the job. ECode FX captures every after-hours call with instant text-back, so no emergency lead ever goes to a competitor because your voicemail was full.
Beyond emergency response, plumbing companies have specific documentation needs: before/after photos of repairs, inspection findings for insurance adjusters, service agreements for recurring customers, and drain camera documentation. ECode FX handles all of it from a phone in the field.
- After-hours missed calls get a text-back within 10 seconds
- Emergency jobs dispatched to the nearest available tech instantly
- Before/after photos and service notes on every job record
- Invoices sent and payment collected before leaving the property
Every tool your plumbing company needs
Every Feature You Need in Plumbing
No add-ons. No hidden tiers. Everything below is included with your ECode FX subscription.
24/7 Emergency Lead Capture
When a pipe bursts at midnight and a homeowner calls your number and hits voicemail, ECode FX sends a text within 10 seconds: "We see your call — a tech will reach you within 15 minutes." That text keeps them from calling the next plumber on their list.
Real-Time Dispatch
See every tech's location on a live map. When an emergency call comes in, dispatch the closest available tech instantly from your phone. Customers get an automatic ETA notification the moment the tech is assigned.
Job Documentation
Before/after photos, drain camera notes, pressure readings, and repair descriptions — all attached to the job record from the tech's phone. Your insurance adjuster documentation is built automatically.
Service Agreements
Set up recurring maintenance agreements for water heater inspections, backflow testing, or annual plumbing checkups. Customers get automatic appointment reminders. You get predictable recurring revenue.
Field Invoicing
Techs generate professional invoices from the job site and collect payment by card or ACH before leaving. Same-day collection rate: 94%. No more chasing late invoices.
Plumbing-Specific Templates
Pre-built service report templates, inspection checklists, and proposal formats designed for plumbing — not adapted from generic business software. Your team is ready to document from day one.
$4,000–6,000 Per Week in Recovered After-Hours Revenue
Summit Plumbing serves a major metro market with a 24/7 emergency line. Before ECode FX, after-hours calls that hit voicemail were lost — customers would simply call the next plumber. Within 30 days of turning on missed-call text-back, their after-hours booking rate tripled. The math was simple: the same calls, a faster response, significantly more revenue.
See How It Works →Frequently Asked Questions
Everything you need to know before your demo.
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